Chris Holden

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Herbalife Incorporates Artificial Intelligence into Its Business Practices

by Chris Holden - July 24th, 2018.
Filed under: Health, Health & Wellnes, Health Companies, Health Products, Healthcare.

An article from I Am Herbalife’s website talks about Artificial Intelligence and how it has changed the way consumers are living. Artificial Intelligence is becoming more and more popular in the everyday lives of people around the world. The article mentions self-driving cars and purchasing experiences as examples of current Artificial Intelligence.


The article goes on to discuss that Artificial Intelligence is being used more and more by companies as a special “commercial advantage.” A Fortune 500 CEO survey showed that 54% percent of people believed that AI was significant in the future of their companies. The survey also showed that 56% of consumers said that AI would help solve societal problems in health and well-being. Herbalife is committed to applying solutions that are driven by Artificial Intelligence to help to improve their customers’ experiences.


Herbalife wants to set a tool to listen to their customer’s feedback so that the company can make any necessary improvements to their customers experiences. The article mentions that Herbalife wants to use AI to do this. The company believes that this will help make sure that they can be more responsive to the needs of their customers and allow those customers access to answers 24 hours a day.


Herbalife is making use of AI devices like Amazon’s Alexa and Google Home to allow our customers to interact in a more technological way and build their voice. Herbalife wants to use these personal assistant devices to answer frequently asked questions about their products or services and make information more accessible. This strategy will build consumer confidence in the company.


The article discusses that Herbalife stills wants the human element involved in their company business ideas, but plan on using this Artificial Intelligence as a leveraging tool to provide better service to their customers.


Herbalife Nutrition is a company that sells nutritional supplements and personal-care and weight management products. Mark Hughes, Herbalife’s founder, started the nutrition company in 1980 by selling these nutritional products from the trunk of his car. Hughes creation of the Herbalife products came from his mother who died due to an eating disorder. By 1988, Herbalife products were being sold worldwide throughout Mexico, Japan, Israel, Spain, and New Zealand. In 2016, it was reported that the company had an impressive net sales of $4.488 billion and net income of $260.0 million. Herbalife’s headquarters are located in Los Angeles, California. The company is global and operates in 95 countries.

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